Users want Exhilarating and Immersive Experiences

Current e-commerce stores lack the one-on-one personalized experiences that shoppers expect from brands.

Why Chatbots still have a long way to go — Hint: It’s more than NLP Intent Inference

For Chatbots to be successful, they need to convert natural language to intent effectively, use intent to queries for backend systems.

We see varying degrees of personalization on a regular basis and it is essential for making products relevant to users.